Retailers Share Their Horrible Customer Service Experiences

There Won’t Be a Next Time

Pexels / Joe L

Was in St. Pete Beach, FL with my parents, sister, wife, grandparents, aunt, uncle, and cousin. So 10 people in all. We sit down at a mostly empty restaurant and order a couple drinks around the table.

Waiter comes to take our order, but doesn’t have anything to write with. Okay, some fancy restaurants do that, didn’t expect it here, but whatever.

Dude has to come back three times over the next half hour to ask people what they ordered because he forgot. 45 minutes in, he comes back to say that he forgot to say that they were out of tuna, so four of the orders can’t be made and they need to order something else.

Something like an hour and a half after we order, the food comes out. Almost half of the orders are wrong or have the wrong sides.

Mine is supposed to be salmon on a bed of spinach and risotto. I got a piece of salmon that was about 4 normal bites big, an ice cream scoop of risotto, and no spinach in site.

When I asked him about the spinach, he said “it’s under the salmon” which I found hard to believe since it only occupied about 5 square inches.

Lifted the salmon, and found about 3 wilted spinach leaves stuck to the bottom of it.

My dad (who was paying) complained to the owner, who simply said “oh, I’m sorry….we’ll try to do better next time”. To which my dad said “You’re going to comp me half the bill or more, and MAYBE there will be a next time.” Dude shrugged and gave my dad the drinks for free, which was only about 15 bucks worth.

Needless to say, we never went back.

Lereas

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