For The Team
I was a host at a local mom-and-pop breakfast place in San Francisco for 7 years. Despite being small it catered to a lot of high-end people like the Mayor and professional football players. So we’d end up with an hour or more wait sometimes on busy brunch days. My favorite thing that people would do is pull the “I know the owner” card to try and get a table. But there was just one problem.
They were totally unaware that the owners both worked the line everyday and were right next to us. So I would respond by saying: “Oh, let me get them. I’m sure they’d love to say hello!” The looks on their faces when the owner would come out and say: “I’m sorry where have we met?” was priceless. It was one of the only restaurants I’ve ever worked at that cared more about their staff than the customer always being right.
Story credit: Reddit / Strictlymovies