Make it Again!
While working at McDonald’s, a rude customer asked me to “MAKE IT AGAIN” and started to go off on me. I almost snapped on him, but instead, I threw my hands up and told my manager to handle it.
The manager talked to him, then came back to me and said the guy was a regular jerk who comes in all the time. He told me to just make him another coffee.
I walked to the drive-thru window with this jerk fuming in his car next to me, talking about how long this was taking. So I picked up the half-full pot of coffee I made no more than four minutes ago and dumped it out. I proceeded to brew a whole new pot of coffee, just for him.
I saw this made him extremely angry, so I went to the window and told him that it’s going to be another 5-6 minutes because that last pot was bad. He then peeled out of the drive-thru.