The Wicked Witch
I work for parking services at a decent-sized university. I don’t write tickets, I just man the front desk, answer questions, and enter permits and changes into our database. We get yelled at a lot, but one woman made all the other rude customers look like saints.
This witch comes in raising Cain over some tickets she rightfully got. She was being so rude about the whole situation, but I politely looked up her account to see if I can find any errors or anything that might help her. She’s yelling at me the entire time I’m trying to look it up.
So when I see that for some reason the tickets she got aren’t even linked to her account…I decide to do the opposite of helping her.
I ask to see her last ticket “so I can check if everything is right.” Little does she know, with the information I got from the ticket, I transferred all of those tickets she got onto her account.
If she would have been nice about the whole thing, she would have probably gotten away without ever having to pay those, but now she has a few hundred bucks worth of tickets.