Amazon Driver Scams
I work from home. I receive a notification on my phone that my Amazon package has been delivered. It’s a couple hundred-dollar item, so I immediately go outside—but no package anywhere. I was outside as the delivery van was driving away, so there was literally no way someone snatched it in 20 seconds.
The Amazon driver is two houses down. “Excuse me. I received notification that my package was just delivered, but it’s not there.” Driver looking shocked, stammering over words. “Oh, uh, what’s the address?” I give him my address. “Yeah, I just delivered it to you.”
“No, you didn’t. I’m calling Amazon and y’all can sort this out.” I start walking away. Driver calls out, “Oh I found your package. But it says there’s an issue and I can’t deliver it. It’s likely a duplicate and another driver will be by later to deliver the correct one.”
“Then why did you mark it as delivered?” “Oh, because I didn’t see there was an error. The other driver will be by later.” “No, I’m calling Amazon now.” I walk away and called Amazon to report the incident. They say nothing is wrong with my package and it’s marked as delivered.
I tell them about the interaction and they say the driver should’ve given me the package. Even if it’s a duplicate, the driver is not supposed to withhold a package. They’ll investigate and get back to me in 24 hours. Two minutes after getting off the phone with Amazon, my doorbell rings.
I happened to be next to the door, so I open it within five seconds to see the same delivery driver hauling his butt down my driveway. He jumps in his delivery van and speeds off through the neighborhood. I look down and my package is there.
I call Amazon again to let them know that I just got the package and it was the same driver who hauled tail. They said they would be opening an investigation into the driver. I also told them about how fast he was driving through the neighborhood.
I felt like a Karen calling to complain, but I truly believe this driver was running a package scam. He marks a package as delivered, the customer says they never received it, the driver says “Well, someone probably took it before you looked for it.”