Saleswoman Demands to Speak to Deceased Homeowner, Devastated Daughter Follows Through

Another Round of Phone Tag

The worst part of all seemed to be that every employee she spoke to was following a script and no one on the other end of the line seemed human. Gloria told the story, saying, “Not one person said ‘Oh. Wait. He’s dead? I understand. Let me get this to the correct department.’ They just kept on insisting on speaking with the account holder.”