The Generous Tippers Empathy Towards the Server
Bauer recollects that she apologized to the couple because she felt like she wasn’t being efficient enough. The couple understood the nature of the work and how demanding it can be sometimes. “I kept apologizing. ‘I’m sorry. I’m being slow.’ He was just like, ‘I understand.’ He also mentioned he owned restaurants, so he knew how hard it was to be a server,” Bauer said.
She believed that the customers had an affluent background and displayed a calm and empathetic demeanor towards her.