Low Priority Call
I used to work in a big city as a medical emergency responder/dispatcher. One night, I arrive for my shift and like one hour later, I get this call. A man calling for his wife who was choking on food, and who suddenly started to “feel better” during the call, which made him change his mind and say he didn’t need an ambulance anymore.
I could’ve stopped the call there, cancel it or rank it as low priority. But I had this feeling, and when the man asked me if I wanted to speak to her, I said yes. “Ma’am, this is the emergency services, are you sure that you don’t need help of any kind?” No answer. “Would you need the services of the authorities?” “Maybe.” So, I ask. “Is the guy beside you dangerous?” “Yes.”
Man, the rush of adrenaline I got. I made her go to safety and then she told me all about how he had been beating her for a long time, how she had no way to get out of this, that she was choking while eating because of the stress of being beside him…I worked with the police and they went on the scene, probably preventing the woman from being beaten up again.
Always trust your instinct. Story credit: Reddit / TrueFakeMusic