He Was Not Impressed
The first hotel I worked at was new, so some of us working there were also new to the industry. A guest who was already checked in came up after his meal and asked if we had any sweets.
That’s when I made a dire mistake. I said that we only had mints and brought the little bowl up onto the counter. He said, “No, I mean suites, like large guestrooms”.
I was completely embarrassed. The guest was not impressed at all by my stupidity. In my defense, the hotel didn’t have any suites, so the word wasn’t in my vocabulary as of yet.
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