Check the Dumpster
I worked at a vet clinic. We had a contract with a local pet cemetery to do cremation services for the animals that pass or get euthanized. The remains are shipped back to us with a packing list that we have to sign and mail back stating that we got all the urns and that they were in good condition.
We had one employee unpack and put away a shipment of urns and sign the form. She then proceeded to throw the box in the dumpster with the last urn still in it. But that’s not the worst part. What made the situation really infuriating was that the urn contained MY pet’s ashes.
The package came in on my day off, and when I came in the next day, I saw the clinic’s copy of the packing list with my pet’s name on it, but there was no urn to be found. Fortunately, another co-worker had the idea to check the dumpster, and the urn was still there.