Drivers Trigger a Sensor That Turns Staffers’ Headsets On
The McDonald’s employee explained that there is a sensor that turns a staffer’s headset on whenever a customer drives up. This allow them to hear what the driver is talking about before they even ask what they would like to order. The staffer also wrote: “I’m waiting for the day they realize we hear them the moment they pull up, to the moment they leave the speaker box.”