It Was Unfair
The lounge’s dress code included no mention of graphic T-shirts at all. They did indicate that costumes, athletic wear, and sleeveless T-shirts were not permitted at the club and that they preferred a casual-smart look, but there was nothing on the lounge’s website that could be used to justify denying them access.
Emma tried to persuade the receptionist to accept her viewpoint, but she refused. Would they really have to stay outside the lounge because of what they were wearing, despite having paid more than $1,000?