Smooth Sailing
This happened a while ago. I own my own computer repair business and a customer called me up asking me to build them a computer. They had all the parts and just wanted someone to put it together as they didn’t trust themselves. It was a fairly high-end computer, and they spent probably $2,000+ on parts.
I put it together with no issues and they were very happy. When they picked it up, they asked if I could fix up one of their older computers so their kids could play together. The computer they brought in was maybe 2-3 years old but for the time was top-of-the line parts and probably cost $2,000-$2,500. They told me that it needs a hard drive and some extra fans.
I picked up a $100 hard drive, installed the fans, and it ran like a dream. I called them and told them it was ready. They were again really pleased and said they would be by later in the day. Three days later I call them again and ask when they want it and they say they will be in on the weekend.
Seven days later they say they will be by at the end of the day. Two weeks later I call and get no answer so I leave a message and send them an email explaining that starting at the beginning of next month there will be a $20/week storage fee since it’s been over 30 days since it was completed. I call them in the middle of the week to again confirm when they wanted it and explain the fee, but no answer so I leave a message and text them.
The week after, I call and no answer so I leave another message, email, and text. On week three there was still no answer. However, they called me back two days later explaining there was a family emergency and they were out of town and they would be by within two days to pick it up. Guess what happened. Three days go by and they don’t show up or call.
On week four I call one last time and explain that this will be the last message they will get from me and I will hold on to the computer for 90 days, at which point I will assume you don’t want it and I will take ownership. So we are over day 100 and I now have a very good gaming computer for the low investment of $100.