Out Of The Box
I’m the one who everyone in my family calls when they need help. So I get a call from my grandpa, who is 89 years old, about a new Windows 10 laptop he just got and he needs help setting it up.
Now keep in mind he is the kind of person to blame the machinery if he clicks on the wrong thing, so I already knew this would not end in a phone call. I drove to his place expecting to see it still in the box. That was not the case. When I arrive, I see him already in his desktop, after he somehow managed to install Windows correctly on his own accord—and he’s waiting for me while playing Minesweeper.
As he greets me, he freaking ALT+F4’s to close the game and then tells me he cannot connect to the Internet. Not sure what happened in the week I wasn’t there, I ask if he could show me the problem. He then OPENS CMD AND PINGS HIS OWN CELLPHONE and then points at the 0 packets text to show me there is no connection.
At this point I’d probably look less surprised if I see an alien invasion. So after showing him that you need to enter the password to connect to his home Wi-Fi, he then asks me how to see his email account again. Still completely stunned, I show him how to access his Outlook account and how to delete some messages.
And the craziest part: When I asked him how did he know about CMD, his answer was: “I learned it from grandma”.