At Least Someone Understands
My company sets up a booth at a carnival and we engaged several part-timers to assist at the carnival. The part-timers are required to go around the grounds to distribute flyers, share information, and direct visitors to our booth.
On the day of the carnival, after setting up, I met up with the part-timers to prepare them for the day. Out of all the part-timers, only this one woman was late. She mentioned she would be 15 minutes late, but it was closer to an hour. As we couldn’t wait, I briefed the others and deployed them for the day.
When she arrived, she had her kid in tow, who was about five or six years old. Due to the nature of the job, we can’t have her lugging her kid while working.
She knew this. Her: My husband couldn’t handle the kid, so I had to bring her along. Me: I can’t have you working with your kid.
Her: It’s not my problem. If you don’t like it, get someone to watch over him. My colleague who was watching this unfold offered to watch over her kid. He was only required to help out during the start and end of the carnival, so was entirely free during the event.
I thought alright, since he was free. Colleague: I can watch over her, get her some food, watch some shows, play some games.
But you’ll need to pay me. Me: Whatever. But I’m not paying you for your time, only for the kid. Colleague (grinning): Sure.
I was flabbergasted, but he told me not to worry—because he had an ingenious plan. Once the woman started working, my colleague brought her kid systematically through every single booth throughout the entire carnival. It was the kid’s dream come true and, I believe, her best day ever.
Whatever she wanted to eat, my colleague bought. She saw a lot of the shows and won many prizes. Since my colleague had a staff pass, he didn’t need to pay for the shows, only for the kid.
At the end of the carnival, when we were clocking the hours worked, the mother had the nerve to insist to be paid full even though she was late for almost an hour. She said that because of various reasons (mainly due to her kid), she would have been early.
She was ranting and I didn’t really pay any attention, but it was about how I will never understand as I don’t have kids and how she deserves it because she was a mother. My manager nearby winked at me and took over.
He said he was very pleased with the day’s sales and how we are very supportive of her and we should give kids the best. He told her not to worry about the hours she worked and she will be paid in full.
After hearing this, not even a single thanks from this woman, she declared in a loud voice: “At least someone understands.” She had this condescending and victorious look on her face. Thankfully, It didn’t last long.
The sucker punch for her was that her kid spent roughly $100, and with her pay at $15/hr for 8 hrs, she made a whopping $20 for the whole day. My colleague made it a point to keep track of the expenses (receipts, tickets, stubs, etc.) and took tons of photos.
Of course, she threw a fit, but with the amount of evidence and her daughter vouching for all the fun she had, it was tough to have a leg to stand on.
She had no case except to yell “I’M NOT PAYING FOR THIS!!” and then she grabbed her daughter and stormed off. We look forward to payday when we issue her a cheque for $20 for her time. colleen-t