Not A Good Idea
Martha was overwhelmed by girls trying to take chances to get free hairdos. Some girls purposely mess up their hair to get free treatments. Martha lost a lot of money in the business. Martha had to shut her doors for a week.
During that week, Martha was determined to come up with a solution to prevent this from happening again. She decided to implement a new policy where she would charge a non-refundable consultation fee for any hair that needed significant work or fixing.
This fee would be deducted from the final cost of the service if the customer decided to proceed with the treatment.