A Penny Short
I am normally pretty chill with customers. If you’re short 50 cents, no sweat. However, if a customer is gaming the system or being a jerk, I become Mr. Rules, the pettiest driver in the world. So a customer tonight calls five minutes before we close and orders triple-cooked wings, among other things. Triple cooked wings take at MINIMUM 21 minutes to make.
Not 10 minutes into the order, said jerk customer calls back and asks why it is taking so long. His food finally comes out and I leave. I roll up on his ratty trailer and he’s standing outside. I tell him the total, $21.26. He hands me a crumpled 20, a 1, and a single quarter. He then looks at me, and I quote: “I ain’t got a penny, you’ll just have to spot me.” I then, in my best customer service voice, tell him that I can’t give him his food unless I get the full amount.
He didn’t like that. Started cussing me out and threatening me. I simply told him to have a good night, handed his money back to him, got in my car, and drove back to the store.
Story credit: Reddit / Failosaurus