Hailed A Hero
And thanks to Charles, Mrs. Jordan was released from a harrowing situation. “We are grateful this UPS driver with more than a decade of service followed protocol when he saw a customer in distress and contacted authorities after he saw her message to contact 9-1-1,” the company said in a statement.
“Our drivers are very familiar with their routes and are trained to be aware of their surroundings and respond to requests for assistance.”