Pizza Boy’s Shortcut
I hired a kid at a pizza restaurant I ran because times were tough, and we needed staff desperately. The kid was the laziest and most shortcut-making employee, but never rude or slow.
He was actually one of the customers’ highest-rated guys. I decided to humor him and give him free reign to reorganize the bar layout and a couple of systems.
It took him half an hour to reset every corner of the bar area with a written plan-o-gram for each section. Within the week, we were taking 135% of sales, and positive guest feedback was up 150% compared to week before.
I left the company before him but heard he’d left shortly after me to do the same thing in a hardware store. Story Credit: Reddit/alienbeard