Urgent Care
I am a physician’s assistant and took a job at an urgent care center. After working there for about a month I noticed some irregularities, such as some medications being expired and sometimes a lack of supplies. I wrote that off as the office manager not being as astute as she should have been and brought it up to the doctor who owned the place.
He said he would talk to her and straighten it out. Then one of the medical assistants came to me and said, “You know this has been going on forever, right?” She then said that things would never change and to get used to it because the expired medications had been on the shelf for months and they were told to never throw them out.
She then also told me that the autoclave (the machine that sterilizes instruments) was broken and all they did was wash the instruments in soap and water and put them in the autoclave anyway to get them as clean as possible. I couldn’t believe what I was hearing. That was the end of that. I made out a formal complaint to the state medical board and never showed up again.
The state actually came in the very next day and raided the place. They shut him down immediately. They found so many things wrong that not only did they keep the place out of business, they suspended his license. He was also prosecuted on federal charges because he was running a scam for truck driver physical exams.