Making An Effort
So began Melina’s tenuous relationship with her cranky customer, and it continued for seven years. Melina was determined to make an effort, despite Walter’s reputation.
His behavior was so bad that he would even swear at her when he was feeling particularly cranky, but she put on a brave face every morning and made the best of her situation. She always greeted him with a bright smile and a friendly “how you doin’ today?” And her efforts didn’t go unnoticed.